Welcome

Holburne Volunteers

Welcome to the Holburne Museum's Volunteer BLOG.

This site keep's you all up to date with all that is going on at the Holburne and is full of useful resources to ensure that you are able to perform your role to the best of your ability,

Information regarding Volunteering and Volunteer oppotunities will also be posted here.

Below you will also see you can view the latest rota (including last minute changes) The Volunteer Policy and Handbook.

If there is anything you would like to see added to the page please do not hesitate to get in touch at volunteers@holburne.org

Also don't forget you can all stay in touch via the Volunteers Facebook page by logging into your Facebook account and searching for Holburne Volunteers

Friday, 4 March 2016

March Newsletter 2016

Hello all,

Spring has sprung and it’s been a wonderful few weeks in the Holburne Museum.
A staggering 2904 people have been through Impressionism and the Volunteers at the front desk are well on the way to making that 3000 today as I’m writing this very newsletter. To give some context to this figure, it is more than half of the visitors that went through the GOLD exhibition in its entire run. It goes to show what amazing talent we are blessed with at this Museum to have a show curated to bring in such a number visitors so soon. Needless to say it’s also down to your un-flinching enthusiasm for this show and the work that’s gone into it.

Thank you all so much for your constant engagement so far with this exhibition, it really does make our visitors see that we have a dedicated and knowledgeable team of volunteers there to help and inform them. Some visitors have commented this week that our show is better than ‘Monet to Matisse’ at the Royal Academy. 

Not many of you will know this as yet but for the whole of this year the Holburne Museum is not only producing the exhibition catalogues but all publishing them.
This means that all profit made on the catalogues comes directly back to the Museum. The next 2 catalogues will follow the same format as the Impressionism catalogue so that if people would like to collect them over the year they will have a nice set to display on their bookshelf or on their coffee table.

In addition a local poet and the person who runs our extremely popular poetry workshops, Frances Anne King has been gathering together poets from all over the UK to respond to the Museums collection. This will result in a very special poetry book for the Holburne entitled 'From Palette to Pen'. The Museum is very proud to be able to produce such high quality publications. Other institutions are also carrying the catalogues in their shops, such as The National Gallery, the Ashmoleon, Waterstones, Toppings Booksellers, The Victoria Art Gallery and The Barber Institute


We have had a few staff changes over the last few weeks behind the scenes at the Museum.

Firstly Suzannah Angelo Sparling who was the Directors PA and Museum administrator decided to move on to new pastures.

Suzannah oversaw the incredible development which led to the Museums extension and re opening in 2011. Her hard work and dedication to the project leave a large legacy to the Museum for which we will all be eternally grateful. Vanessa Wells has now stepped into her shoes as Directors PA. Vanessa previously acted as our Education administrator and is now relishing in her new challenges. Friday morning Volunteer Jane Shearn has been appointed as the new Education Administrator, its always so nice to have a familiar face join us behind the scenes. 

Finally we are sad to announce that Howard Batho our exhibitions officer has now decided to step down. Howard has produced some of the most beautiful and exciting exhibitions for us here at the Museum. Throughout his 8 years with us Howard has seamlessly performed miracles in terms of exhibition turn around's. We all wish him the best of luck.



We are in the final month of Michael Eden's exhibition on the table in the Ballroom, and we have some samples of 3D printing for you to handle. During last week's Up Late, we borrowed a Makerbot 3D printer from the studios at Bath Spa University and had a demonstration in the Ballroom. We used open source software to make three models: a rubber duck, a classical bust, and a pineapple. We ran out of time before the models were printed so the bust is missing its plume and the pineapple has a rather flat top! We also left the pieces unfinished (so we didn't trim off the base and flyaway stringy bits) so you could get a better idea of the processes involved.

Michael Eden has also kindly sent us a sample from one of his Voxel Vessels, two of which you can see in the Ballroom. This 3D-printed piece shows us the internal structure of all of Eden's pieces before they are coated in a mineral or patinated metal finish. You can spot the difference between the quality of the nylon pieces we 3D printed on the Makerbot and Eden's piece, which is much smoother and printed to a much higher resolution. Eden's pieces take 100s of hours to print, whereas the pieces we printed on the Makerbot were almost finished after 5 hours.

The last day of the exhibition is on Monday 28 March, after the Easter weekend. So please do keep spreading the word.

As you know we are celebrating our 100 years at this site this year. We have lots planned which we will be drip feeding to you as things firm up. However please look out for an exciting timeline of our history which will be installed in the area between the front desk and the Garden cafe in the next few weeks.

As you well know I’m currently working on seeing where the Volunteer programme can be pushed forward next, with its outstanding training programme, its high level of professionalism and of course all of your wonderful individual faces and personalities making its so diverse and a pleasure to work with.

For this month there is no sign up for training as I’m still working on a forward plan for the rest of the year to include refreshers on our permanent collection, enlightenment on each department’s purpose to the museum, celebrating our 100 years and of course the new exhibitions that change each season. As well as this I’m planning on putting together several focus groups throughout the year to keep a constant level of contact with you all, and making sure our newer volunteers get a proper level of training. It is my wish that those of you who feel comfortable to do so will take some of our newer volunteers ‘under your wing’ and impart your knowledge to them, to make sure that they get a real sense of the personal and friendly community I witness day in and day out.

Lastly, I have been working on updating the Volunteer Blog as stated the previous newsletter, it is now live for you to enjoy, remember the Password that I’ve given you in this most recent email type that in and you’ve got access to a wonderful array of helpful tips, Collection Information and the regular Rotas, the blog will be updated with more and more things over time, and there may be some teething issues, but please feed anything back to me. Also for your information the current blog will be kept live for a few months while the changeover happens as it might take some time to get used to the new format.
Please find the new Volunteer blog here www.holburnevolunteers.com

Once again, thank you all so much for being a dedicated team, and making us enjoy our working days, you mean the world us and of course to the Museum.

All the best,

Joshua, Spencer, Charlie, Hannah and Ben.





Monday, 15 February 2016

Georgian Pastels from the Permanent Collection

NEW TO THE WIRTH GALLERY:
Georgian Pastels from the Permanent Collection


As part of its outstanding collection of eighteenth-century British portraits, the Holburne has a dozen works in pastel.  They are rarely displayed, because pastel is particularly prone to permanent deterioration: it is little more than coloured dust, and almost as fragile as a butterfly’s wing. 

This little group contains some exceptional works such as the extraordinary Swiss artist Liotard’s portrait of Oriental traveller James Nelthorpe, which is already creating great interest at the Royal Academy’s exhibition Jean-Etienne LiotardNelthorpe’s portrait was donated to the Holburne in 1955, and in the same year the bequest of Ernest Cook brought the museum one of the finest pastel paintings of the late eighteenth century, Love Songs and Matches.  This sentimental ‘fancy picture’ of a young ballad-seller and his fluffy dog was exhibited at the Royal Academy by John Russell, Britain’s master of ‘painting with crayons’.

Pastel (also called crayon) was a favourite medium in Britain between about 1730 and 1830.  Softer and more versatile than chalk, it is made from a paste of kaolin, gypsum and chalk mixed with mineral or organic pigments and rolled into sticks.  Like paint, it can cover a wide surface with bright,
saturated colours, and can be manipulated to produce a variety of textures.  The Holburne’s anonymous picture of an old woman asleep at her fruit stall demonstrates beautifully the wonderful effects that pastel can create: the soft creases of her face under a stiff straw hat, the deep, intense ultramarine of her cloak, the subtle bloom on plums and grapes and a melon even wrinklier than its owner.

In the seventeenth and eighteenth centuries, when pastel was first used for finished, framed pictures, it was restricted almost entirely to portraits.  Its soft silkiness and luminosity were found to be particularly adapted for depicting skin and textiles.  Through Venetian and French influence, British artists, particularly amateurs, adopted the medium enthusiastically in the 1730s and it continued to be one of the media most favoured for portraits.  It was particularly popular in Bath, where artists like William Hoare and the young prodigy Thomas Lawrence made pastel portraits for short-stay visitors that (unlike oil) required no drying time, and could be prettily framed and parcelled ready to take home within hours of a sitting. 

Pastel was also considered a suitable medium for lady artists: it was generally used at a smaller scale than oil paint and was much less messy.  One of the pioneers of the technique was the innovative Venetian artist Rosalba Carriera (1675 - 1757), who inspired generations of followers in England and Italy.  The Holburne has recently acquired a delightful pair of portraits by the Florentine Anna Tonelli (c. 1763 – 1846).  Although married a virtuoso violinist, Tonelli continued to work as a professional artist, making portraits in pastel and miniature for British visitors to Florence.  She was brought to London by Lord Clive, who employed her to teach his children drawing.  She later travelled with the Clives round India.  Her two portraits in this exhibition, dated 1797, depict Bishop Lewis Bagot (1740-1802) and his wife Mary Hay.

As the technique and its products became more commonplace, pastel lost its mystique and fell from favour as a medium for portraits.  It was only with Impressionism that pastel began to inspire artists again.  New ways of using the medium were discovered, and it became an effective way of depicting the landscape and atmospheric effects.  The use of pastel was one of the ways in which Impressionist artists echoed the portraiture of the eighteenth century.  Some of the Holburne’s early twentieth-century pastel sketches by George Clausen (1852-1944) will be on display at the same time as the eighteenth-century examples, in Impressionism: Capturing Life.

Friday, 5 February 2016

February 2016 - Volunteer Newsletter

Greetings all,

I hope this letter finds you well. I’m currently writing this letter while sitting in the Garden CafĂ©, looking out at the grey sky and the temporary mulchy muddiness of the garden works. My spirits should be down, but my face wears a beaming smile.
Why you might ask? Because day in day out I sit back and appreciate how much effort goes in to all of you coming in to volunteer, even in this quiet period I still see some much enthusiasm coming from all aspects of the Volunteer Team.

This enthusiasm was defiantly proven in our evaluation of how the Gold exhibition went. Spencer is currently collating lots of data for the evaluation here’s some impressive facts for you;
-You welcomed in on 5000 people into the exhibition during its run.
-The new pricing structure included an optional donation as part of the exhibition ticket which saw an increase of more that £2000 in donations for the Museum. Well done and thank you. This was such a success, we will be keeping the same pricing structure for Impressionism: Capturing Life.
-In our final week of gold we saw 809 people go though the exhibition. 409 of these were in the final weekend alone. Thank you so much for those who volunteered that weekend, you worked so hard and the visitors had a wonderful experience.

Impressionism opens on the 13th February, we are expecting it to be very busy, so if you are free at all on the opening weekend, we do have lots of gaps to fill on the rota. Please do get in touch if you can help via
volunteers@holburne.org or drop me a message at j.michael@holburne.org or let a duty manager know on shift.

As many of you remember we evaluated visitor response through the Gold exhibtion. There were so many great comments and in particular about the volunteers.
Comments included:

“The volunteer was very informative about the exhibition and friendly.”

“I had very helpful discussions with gallery guides.”

“Beautifully presented – the volunteers had such great knowledge”

I can’t thank you enough for your work on Gold, I’m so pleased to hear these comments time and time again. It proves you’re an amazing team, and sets a wonderfully high standard for future volunteers joining us, and newer exhibitions.





Impressionism: Capturing life is going to be a stellar exhibition, bringing together a collection of beautiful paintings that have left me speechless when I’ve managed to grab a quick sneak peak this week. Along with the new exhibition comes a lot of day-to-day gallery management change. As you may be aware the Roper galleries walls move and new structures are built for each individual exhibition. Something to bare in mind while stewarding the gallery is that there is a fairly sectioned off piece of the room (almost like a room within a room, for all you ‘Inception’ fans). So we are really going to need a minimum of two people in the room at all times as much as possible.  Another important thing to mention is that we will again be introducing audio guides for this exhibition. They will be put out on the 2nd floor information desk by a duty manager at the beginning of the day and used by all ticket holding visitors if they wish, the Guides are to be handed out by the information desk volunteer on the 2nd floor. Once the visitor has finished with the audio guide they must then give back to said volunteer and then it must be wiped down with anti-bacterial wipes provided.


Spencer and I will demonstrate more detail on the practicalities of stewarding the new exhibition on both Impressionism: Capturing Life training sessions, Friday 12 February.

Another piece of exciting news is once again we were recently nominated for several BANES Chairman’s Community awards. Nominations included;
Ben Heyday for Young Volunteer of the year.
John Green for Volunteer of the year.
Joshua Lewis Michael for Volunteer Team Leader of the year.
The Holburne Museum Volunteer Team for Volunteer team of the year.

It was a wonderful night to be part of and thank you to those who joined us that evening. Sadly we missed out on taking home any awards, but as always it was an honour to be nominated alongside some of the most inspirational organisations in the area and as a team I think we should be proud that for the 3rd consecutive year we are the only arts and heritage organisation to be nominated for the community awards.
Whilst on the subject of nominations and what a wonderful team you are, the Holburne Volunteers have also been nominated for a Museums and Heritage award. This National award which is supported by the Association of Independent Museums is nationally recognised. You have been nominated as best Volunteer Team. We will keep you all updated on the progress.

Lastly I’d like to mention that for the past month I’ve been pulling together all of my technology skills to create a newer/revamped version of the Holburne Volunteer Blog. I’m taking all the elements that really work on the current blog and giving it a bit of a face lift, as well as improving accessibility, and usability. One major difference is that it will now be a secured website that you will have to insert a password (I’ve made sure it’s easy for everyone to remember) before you can get to content, such as the rota, newsletters, training videos, handbook and policies. The reason for this is to make sure that the content is a bit more private in terms of security, having an open website with the type of transparent information we like to share with you is potentially a dangerous thing for the museum. The new blog itself is still a working progress, but should be running by the time I write the next news letter, so keep your eyes and ears peeled for a new exciting Holburne Volunteer Blog.



A concise list of sign ups
 - Volunteer Training: Impressionism Capturing Life Friday 12 February 10.30am or 2.30pm
- We still need help at our Private View on 11 February 5.45pm - 8.30pm
- Up Late Friday 26 February 4.50pm - 8.30pm (includes an In Conversation with Michael Eden and Catrin Jones and Installations from Bath Spa University IMO students)


Thank you all again for your hard work,

Many thanks,

Joshua, Spencer, Charlie, Hannah and Ben.











Friday, 8 January 2016

NEWS LETTER January 2016

Hello All,

HAPPY NEW YEAR!

Historically January is one of the quieter times of the year which is why we have planned to have most of the major building works around the Museum at this time. The car park is currently being re-surfaced (hooray) and the Picture Gallery central blind is being fixed as well. Regardless of the two closures it’s a wonderful start to the year with lots of exciting things coming up.
As most of you know it’s our 100th year on site as the Holburne Museum this year. We are having special party celebrations in the summer, but most importantly, all of our major exhibitions this year have been curated in-house by our team, kicking off with …


Impressionism: Capturing Life, Curated by the museum’s director Jennifer Scott (13 February to 5 June 2016).

The show will bring together 28 masterpieces from British public collections to celebrate the Impressionists’ observations of humanity.

The focus of the exhibition will be on figurative paintings by artists who exhibited at the first Impressionist exhibition in 1874 in Paris, including Edgar Degas, Berthe Morisot, Camille Pissarro, Pierre-Auguste Renoir and Alfred Sisley. Significant loans from Tate, The National Gallery, London and The Scottish National Gallery, among others, make up the 20 oil paintings that will feature alongside eight works on paper from the Holburne Collection by the important but often overlooked British Impressionist Sir George Clausen, founder-member of the New English Art Club. For the first time these works will be contextualized with the great Masters of French Impressionism.

The exhibition is shaped around four themes – ‘Painting of the Future’, ‘Private Worlds, Public Gaze’, ‘Modern Life’ and ‘Impressionism in Britain’ – each of these themes exploring different aspects of the movement’s development.

Good news there will also be an audio guide featuring commentary by Jennifer Scott and celebrated contemporary artist Stephen Farthing, RA.
The Training for this exhibition will be Friday 12 February there will be a morning and afternoon session  10.30am & 2.30pm. Please email volunteers@holburne.org if you can make a session, or tell a Duty Manager on shift.


New and friendly faces.
This week we are introducing some new faces to our front of house team.
At the end of each day your duty manager will be joined by a member of our new security team.
They will arrive each day and assist the duty manager with the very important job of closing down and securing the building.

The reason behind this addition is to professionalise the ways in which we are working at the Holburne. 

We have been thinking of introducing this element for a very long time and we are all very happy to be welcoming them to the Holburne. 

We will endeavour to introduce the afternoon volunteers to them over the next few weeks so that you are able to put faces to names.   

I hope you will join us in welcoming them to our team.

Thanks again for all your hard work, and here’s to another fantastic Year!

All the best,


Joshua, Spencer, Charlie, Hannah and Ben. 

Coming, Goings and more News




Sadly, the loan of "Admiral Holburne" has come to an end, and Reynolds's fascinating portrait will be returning to Greenwich in January, for display in the Queen's House from May.  Although the Admiral's portrait belonged to his grandson Sir Thomas William HOlburne, William chose to leave it to the Royal Naval Hospital in Greenwich rather than keep it in Bath as part of the future Holburne Museum.  Admiral Holburne had been a governor of Greenwich Hospital and died there.
We will be lending paintings to three exhibitions in 2016.

20 March to 24 July 2016: "Gainsborough in his Own Words" at Rijksmuseum Twenthe, Enschede, Netherlands. The exhibition will include two loans from the Holburne: a letter from Gainsborough to James Unwin and his portrait of Lady Clarges, normally on long-term loan to the Holburne from the Victoria Art Gallery.  We will be replacing Lady Clarges in the Picture Gallery with the portrait of Sir William's aunt Catherine Cussans, which normally hangs on the stairs.  This frees up space on the stairs for the return of Paolo de' Matteis's baroque fantasy "Rinaldo and Armida".

14 May to 25 Sept 2016: "English Rose – Feminine Beauty from Van Dyck to Sargent" at the Bowes Museum, County Durham.  The exhibition will include Thomas Barker's portrait of his wife Priscilla Jones, on loan from the Holburne.

5 May 2016 to 20 May 2016: Royal Society of Portrait Painters Annual Exhibition 2016 at the Mall Galleries, London SW1.  The exhibition will include the Holburne's 2014 portrait of Don McCullin by our 2012 Portrait Prize winner, Charlotte Sorapure.  We are delighted that Don McCullin has chosen Charlotte's portrait (commissioned by the Holburne) as the cover illustration for the new edition of his autobiography, Unreasonable Behaviour.

Wednesday, 9 December 2015

Newsletter Dec/Jan 2015/16

Hello all,

We all know that 2016 is just around the corner but I would like to take stock for a moment and look back on all the wonderful achievements we have managed with the undeniable commitment made this year by all of you.  So I have decided for this news letter to focus on a retrospective look at the year, Firstly there are a few immediate points I would like to bring to your attention;

Current News

·         The Picture Gallery will be closed from 7the – 27th January for repairs to the middle skylight blind, we have had a problem with this blind before but alas the motor seems to have stopped working for several months and as January can often be our quietest time of the year we planned to do the major work in those weeks, meaning the gallery must be closed as it’s not safe for public or volunteers to be in the room while the work goes on.

·         Gaps in the Rota – We all know that this time of year can get very busy in people’s lives, however as you can see there are a few gaps in the rota. The weekends are currently where we are in need of your help the most. So if anyone is willing to volunteer for just one extra shift this month I’m sure we can keep those galleries open with fluid break cover and proper attention to the public.

·         It was lovely to see so many of you at the Christmas party, what a fun night! I would just like to once again congratulate volunteers, John Green and Jane Hutchins who received our Outstanding Contribution to the Museum Award.

·         For those of you interested in the collection management training mentioned in Catrin’s talks a few weeks back, the date for this training will be 18th January, at 2:30pm in the Gardeners lodge.  If you have not expressed your interest yet please do email me at j.michael@holburne.org 

       Thank you,

Joshua, Spencer, Charlie, Hannah and Ben

2015 a Retrospective.

At the beginning of 2015 we focused on the collection which saw us step outside of the galleries as we learnt about some of the unsung heroes of the Museum’s collection as they partook in training sessions about our paintings in all of our stairwells. This also included vital information on the movement of the stairwell during the development which always causes much discussion with our visitors. The Collections continued to be a strong theme as new signage to aid visitors began appearing in the collections galleries which was welcomed by all. 

As Thomas Rowlandson’s High Spirits closed it paved the way for Gwen John to Lucian Freud: Dexter Dalwood Selects form the Swindon Collection. The training for this show was delivered by Sophie Cummings from Swindon Museum and Art Gallery which gave you all the tools you needed to convey this exciting contemporary exhibition.

Due to the unfortunate early closure of this exhibition we were all challenged with new visitor messages to ensure that the situation was kept positive. I’m very proud to say that we all dealt with these pressures with grace and managed some very difficult situations. You delivered perfectly and began creating excitement for the summer exhibitions.

As the nights got lighter our Up Late series started up again with many of you taking on extra shifts to ensure that the galleries were manned to enthuse a different audience demographic. The colourful outlook matched that of the Contemporary exhibition by Nicholas Rena in the Ballroom. Catrin Jones, Curator of decorative arts walked all our volunteers through this show and used it as a chance to excite them about the future contemporary programme.

We once again attended the BANES Chairman as we were nominated for Best Volunteer team in BANES. In addition Holburne Volunteer (now duty manager) Ben Hill was nominated for Best Young Volunteer of the year. 

Spring brought and air of excitement to the Museum as we eagerly awaited the arrival of Canaletto: Celebrating Britain and Laura Ellen Bacons, Murmuration. 

The Education Volunteers helped deliver our Easter Art camps and annual Eggstravganza with the Youth Forum taking the lead on many of the activities. The Youth forum is made up of 16 – 18 year olds who also steward our galleries on weekends and on study breaks.  The curatorial Volunteers sunk their teeth into archiving projects in our stores with new role profiles being created to help support the curatorial department.

The front of house team saw some changes with Duty Manager Georgie Tomlinson leaving us for the Postal Museum in London. Georgie had worked her way up through the Holburne starting in May 2011 as a Volunteer and then in 2013 becoming a full time Duty Manager. It was very sad for us to say goodbye to Georgie but we soon welcomed Charlie Kippax as her replacement who had also previously Volunteered with us on such things as Museums at Night, Private Views and the Big Draw.
32 of you put yourselves forward to work with willow artist Laura Ellen Bacon as she began to run raining workshops which would lead to the Murmuration project in June.

No one anticipated what an incredible experience working alongside Laura would be. From 1 to 24 June our many of you  took up residence on the Museums front lawn and began weaving the 1000’s of willow panels that would make up the final sculpture. There was a great sense of community and team spirit with many volunteers meeting for the first time and building new friendships.


Towards the end of June there was another shift in the front of house team as Steven Vodli (Visitor Service Manager) decided to move on. This gave us the opportunity to re shape the department.
We then celebrated summer in style at the annual National Volunteer Week Thank you Party. This year we presented a very special award to Volunteer Valerie Deane who this year celebrated an incredible 25 years as a Holburne Volunteer.

Celebrations continued as many of you took on extra shifts for our Canaletto weekender. The sounds of Punch and Judy filled the galleries and bands took to the stage in the Gardens. None of which would have been possible without you.

The summer also saw new Volunteers joining our team and in September inductions and recruitment were run for Corsham School (16 – 18 Year Olds) and UWE.
Bath Spa University students picked up on the Volunteer offer through the work we do with the History and Heritage department and the University of Bath highlighted the opportunity throughout its student intranet. 

The process of recruiting from Corsham School changed this year as we only offered 8 placements. After a presentation at the school the students were asked to apply for positions flagging what they would gain from the experience and how they would utilise it. The majority chosen are also now involved in our Youth forum. 

Throughout the busy summer we all really gelled. Strength and unity was noted not just by staff but also our many visitors.

The new Duty Manager positioned was filled by Volunteer Hannah Jenkins, which meant that since re opening all front of house positions had been filled by people that had previously volunteered with us at the Holburne.

We have now just entered a glittering autumn with the arrival of Gold: An Exhibition from the Royal Collection. The training was delivered by Director Jennifer Scott who introduced our most lavish exhibition to date. All of you have really gotten on board with our new pricing that included donations and encouraged further giving from the public as we announced our public campaign to raise funds against acquiring the Sir Thomas Lawrence painting of Arthur Atherley.

The Museum was turned into a hive of activity with both the front of house Volunteers and education volunteers assisting with lantern workshops for the annual Lantern Procession.
More Volunteers were introduced to the team through inductions with a broad range of ages and interests. This was a balanced induction drawing in Volunteers to join the core team as well as students from Bath Spa University and UWE.

Catrin Jones, Curator of Decorative Arts has just introduced Michael Edens 3D printed objects whilst also informing all Volunteers of the extensive work curatorial Volunteers were undertaking in the Museums stores.

All in all I think we can safely say that 2015 was a year of excitement and creativity. Throughout 2015 you have been one of the most hard working and committed we have seen since the reopening in 2011. 

At the end of 2014 we set out to retain the high standards of visitor welcome and to find new and interesting ways in which the Volunteers could engage the public in all our activities. 

We are proud to say that all of you rose to all new challenges and have excelled in all areas.   

Thank you.